FAQ

The Kingjet printer factory was one of the first batch of R&D manufacturer of DTF. With 15 years of experience in digital printer industry. First of all, our printer body is much more stronger than other supplier, it can sure that printing will be more stable.

Secondly, our machine uses BYHX board. Perhaps you are not familiar with this board, but the BYHX board is the best match for Epson printheads, as it can make printing more stable and let you worry less.

Thirdly, our DTF has the white ink circulation device that reduces the probability of print head blockage and saves maintenance costs.

The most important thing is that we are a factory with 15 years of experience, so we can not only provide you with high-quality DTF but also support customized machines. We can provide more competitive DTF machines for distributors based on their ideas and implementation.

(1) A variety of printing sizes are available for customers to choose from: 60cm/40cm/30cm and a variety of different types of printhead are available for customers to choose from, such as EPSON I3200-U1/EPSON I1600-U1/EPSON XP600, to meet different requirements of different customers for printing width and printing speed.

(2) Equipped with white ink circulation stirring system to prevent print head clogging.

(3) Lifting ink capping system, fully automatic cleaning and moisturizing system.

(4) The two-in-one design of printer and laminating, automatically print and laminate by itself.

Firstly, we provide customers with 1 year one-to-one technical support and one-to-one after-sales service. such as, If you don't know how to install the machine, or if you encounter some problems when printing, we will set up a WhatsApp group or WeChat group, then invite our professional technicians to the group, and they will guide you how to install the machine and give professional solutions to your problems in time.

It is recommended to use the machine for printing every day. Regarding the maintenance of the machine, we will provide a detailed maintenance manual, and there will also be specialized technology to assist you. The maintenance of the machine is very simple and convenient. If you need it, we can send maintenance manual before you buy it for your advance reference.

Printer with one year guarantee, printheads and consumable parts without guarantee. If you need help, we can provide long-term after-sales service.

Support TT, PayPal, credit card, letter of credit, western union, moneygram, etc.

Delivery time can be as fast as 3--5 working days.

Yes, we have detailed installation videos and manuals, as well as instructions for maintaining the machine, all in English.

If the ink and consumables run out, in principle, you can use other brands and buy them locally. However, it is recommended to buy from us or our dealers, because different ink icc configurations are not the same. If you want to achieve the same results at the beginning, it is recommended to use our brand ink.

Requires DTF printer, DTF ink, PET film, and DTF hot-melt powder to be used together.

Print the designed pattern on the PET film, then evenly sprinkle hot melt powder on the pattern, melt it at high temperature and then dry it, cut the PET film, and heat-press the pattern onto various types of clothing through heat press, and then you can complete the clothing printing!

Any fabric which can stand 170℃ heat press temperature can be transferred by DTF, like cotton, T-shirts, jeans, canvas, sweatshirts, polyester, etc.

The printhead used in our Kingjet DTF printer is EPSON I3200A1 and all of our printhead is original and brand new. The lifespan of printheads has a great relationship with the customer’s maintenance and the life of I3200A1 is about 12 months.

Under normal wear and standard washing operations, DTF print can usually withstand approximately 50 to 100 washing cycles in accordance with the international washing standard.

Regarding the problem of white ink clogging the printhead, our DTF printer is equipped with an automatic white ink circulation stirring system.

White ink clogging the print head is the most difficult maintenance and problem for DTF printers. Our system can effectively prevent this situation. When the machine is not working during holidays, you can turn on the white ink circulation system with a button to keep the white ink in a moist and non-caking state.

Moreover, our ink bottle is a cylindrical design instead of a rectangular parallelepiped design, which can effectively avoid ink deposition and greatly prevent print head clogging. Lastly, as regards the printhead cleaning, our machine has a unique ink stack automatic cleaning system. Just press the cleaning button, and the printhead will return to the ink stack position for automatic cleaning. The operation is simple and efficient.

Print cost for 1 sqm transfer fabric pattern is about 1-2 USD, and about 0.07-0.1usd for A4 size Printing.

If print 1 sqm pet film pattern, it needs the following consumables: CMYK(total 4 color): 10-15ml；white:15-30ml；powder:10-20g

Currently, we use single-phase power for KINGJET DTF PRINTER. You only need to tell us your local single-phase voltage and plug standard, and we will customize machine according to your needs. 110V and 220V voltage are available.

Printer with one year guarantee, printheads and consumable parts without guarantee. If you need help, we can provide long-term after-sales service.

Support TT, PayPal, credit card, letter of credit, western union, moneygram, etc.

Delivery time can be as fast as 3--5 working days.

Printer with one year guarantee, printheads and consumable parts without guarantee. If you need help, we can provide long-term after-sales service.